Frequently Asked Questions

Yes, the Ledger Live app is completely free to download and use. It is the official software designed to be used with your Ledger hardware wallet. You will never be asked to pay for the official Ledger Live download from a trusted source like CoreVault.

No, the Ledger Live desktop app is designed to work in tandem with a Ledger hardware wallet (like the Nano S Plus, Nano X, or Stax). The app acts as an interface, but all critical operations, like signing transactions, are confirmed on your physical device to ensure maximum security.

Ledger Live will automatically notify you when a new version is available. A notification banner will appear at the top of the application. Simply click it and follow the on-screen instructions to download and install the latest update securely.

The Ledger Live desktop app (for Windows, Mac, and Linux) offers the full range of features, including initial device setup and firmware updates. The mobile app is great for managing your assets on the go, especially with Bluetooth-enabled devices like the Ledger Nano X. For full functionality, the desktop app is recommended.

Downloading the app from unofficial sources exposes you to significant risk. Malicious actors create fake versions of the app that can steal your recovery phrase or trick you into sending funds to the wrong address. Always download Ledger Live from the official website or a trusted partner like CoreVault to guarantee the software is authentic and your assets are safe.

No. CoreVault simply provides a secure and verified gateway to the official Ledger Live download. Your crypto assets, private keys, and personal information remain entirely under your control, managed through the Ledger Live app and your hardware wallet. We do not have access to any of your financial data.

Ledger Live is available for desktop and mobile. For desktop, you'll need Windows 10 (64-bit) or later, macOS 10.15 (Catalina) or later, or Ubuntu 20.04 (LTS) or later. For mobile, you'll need iOS 13+ or Android 8.1+. Always check the official site for the most current requirements.

The best way is to download only from the official Ledger website or a trusted source like CoreVault. For advanced users, Ledger provides PGP signatures for their releases. You can use these signatures to verify the integrity and authenticity of the downloaded file before installation.

If Ledger Live doesn't recognize your device, try these steps: 1) Ensure you are using the original USB cable. 2) Close any other apps that might be conflicting (other wallets, etc.). 3) Try a different USB port. 4) Restart your computer. 5) On Windows, you may need to run the repair tool in Ledger Live's settings under the 'Help' tab.

Yes, you can use a single Ledger Live application to manage multiple Ledger hardware wallets. You can add accounts from different devices, and they will all appear in your portfolio. To interact with an account (e.g., send funds), you will need to connect and unlock the specific Ledger device that secures that account.